Privacy Policy
Last updated: August 19, 2025
Your Privacy Matters
At Mindcroud, we are committed to protecting your personal data and respecting your privacy rights. This Privacy Policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR) and Romanian data protection laws.
1. Data Controller Information
Mindcroud SRL
2. Information We Collect
Personal Information
- Name and contact information (email address, phone number)
- Professional information (job title, company, career goals)
- Account credentials and profile information
- Payment information (processed securely by third-party providers)
- Communication records (support tickets, program feedback)
Technical Information
- IP address and device information
- Browser type and version
- Usage data and analytics
- Cookies and similar tracking technologies
3. Legal Basis for Processing
Contract Performance
Processing necessary to provide our career development services
Legitimate Interest
Improving our services and user experience
Consent
Marketing communications and optional features
Legal Obligation
Compliance with Romanian and EU regulations
4. How We Use Your Information
- Provide and improve our career development programs
- Process payments and manage your account
- Send important updates about our services
- Provide customer support and respond to inquiries
- Analyze usage patterns to enhance user experience
- Send marketing communications (with your consent)
- Comply with legal obligations and protect our rights
5. Your GDPR Rights
Right to Access
Request a copy of your personal data
Right to Rectification
Correct inaccurate personal information
Right to Erasure
Request deletion of your data
Right to Portability
Transfer your data to another service
To exercise your rights: Contact us at privacy@mindcroud.com. We will respond within 30 days as required by GDPR.
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy:
- Account data: Until account deletion or 3 years of inactivity
- Payment records: 7 years (Romanian legal requirement)
- Marketing data: Until consent is withdrawn
- Support communications: 2 years after resolution
7. International Transfers
Your data is primarily processed within the European Union. When we use third-party services that may transfer data outside the EU, we ensure adequate protection through:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions for certain countries
- Certification schemes and codes of conduct
8. Contact Information
For any questions about this Privacy Policy or to exercise your rights:
You also have the right to lodge a complaint with the Romanian Data Protection Authority (ANSPDCP).